Basic Setup Protocol to View Records on the MD Platform
| 1. | System Requirements – make sure your system meets the requirements for the MS Word-Based Scribe platform. |
| 2. | Make Scribe a Trusted Site – add Scribe to Internet Explorer’s trusted sites list: |
| a. | Open Internet Explorer. |
| b. | Select Internet Options from the Tools menu. |
| c. | Select the Security tab. |
| d. | Click on the Trusted Sites icon. |
| e. | Click on the Sites button located below the Trusted Sites icon. |
| f. | Uncheck the box that says “Require server verification (https:) for all sites in this zone”. |
| g. | Add the following entry to your trusted sites: |
*.scribe.com
| h. | Click OK to save all changes. |
NOTE: IE7 updates can clear your trusted sites, interfering with printing. If you experience printing issues after a recent IE update, please repeat the steps above to ensure trusted site status for Scribe.
| 3. | Secure Your System – update the operating system and Microsoft Word with the latest security patches and critical releases from Microsoft. |
Note: It is important to do this regularly to ensure your computer has the highest level of protection when using the Internet.
| a. | Click on the Start button. |
| b. | Click on Help and Support |
| c. | Select Keep your computer up-to-date with Windows Update. |
| d. | Follow Microsoft’s instructions for downloading the latest security patches and critical updates. |
| e. | When you are finished, update Microsoft Word with the latest fixes and patches at http://office.microsoft.com/en-us/downloads/default.aspx. |
| 4. | Check Anti-Virus/Firewall Settings – if you have anti-virus or personal firewall programs running, ensure that they work smoothly with Scribe. |
While Scribe does not endorse specific products, it is important for full platform functioning that the Anti-Virus software installed allows the user or network administrator to adjust script blocker settings. If you have questions regarding your brand of Anti-Virus software, please contact the publisher of the software for more information.
The following provides some general instructions and utilizes the Norton Anti-Virus and
Internet Security program as an example. For more detailed assistance with your anti-virus brand/version,
contact the software provider.
| a. | Open the anti-virus/firewall program. |
| b. | Select Options or Settings. |
| c. | Look for a feature called Script Blocking. |
| d. | If Script Blocking is on, select “ask me what to do” or “prompt me” when a malicious script is found. |
| e. | If Script Blocking is off, do nothing. |
| 5. | Connect MSWord to Scribe – open your first document: |
| a. | Go to http://www.scribe.com. |
| b. | Login with your username and password. |
| c. | Open a document. |
| d. | The following message should pop up: |
| e. | Click Yes. Another message should appear: |
| f. | Click Yes. If you always want to trust content from Microsoft, select the checkbox before clicking Yes. |
| g. | If your Anti-Virus/Firewall settings have Script Blocking turned on, you may see the following message: |
| h. | This indicates your script blocking is working – Scribe runs a script to connect to MSWord. |
Select “Authorize this script” and click OK.
Note: You should not see this message again when using the Scribe Platform.
| i. | You may need to restart your computer for all settings to take effect. The next time you log into Scribe and open a document on the platform, Scribe will connect with your computer's MS Word program, and your document will open for editing. |