Introduction
Welcome to Scribe
Printing in this Help System
System Requirements
Chapter 2 - See What We Offer!
Introduction
Scribe Lite
Scribe Complete
Dictation Platform Overview
MT Platform Overview
MD Platform Overview
PatientChart
Admin Platform Overview
Inbound/Outbound Integrations Overview
EZ Dictate
Template/Digital Signature Overview
Chapter 3 - Getting Started
System Requirements
IE7 Setup for Scribe
Setup
Dictation Setup - Phone
Phone System Customization
Upload Tool Setup
Dictation Setup - DSS & Player Pro Software
DSS Player Pro (Release 4) Software installation
DS Player (Release 3) Software Installation
DS 2300 Setup Guide
DS 3000 Setup Guide
DS 3300 Setup Guide
DS 4000 Setup Guide
Required patches for DSS software versions
File Transfer Process
FTP Automation Setup Guide
Inbound Dictation - User
Connect
Scribe Lite Setup Guide
Setup Wizard
Scribe Lite Terms and Conditions
MD Setup-Scribe Complete
Basic Setup Guide MD
IE OS Setup Guide MD
Templates
MS Word - Auto Populate Template
Scribe Template Modification and Upload
MT Platform Setup
MT Workstation Setup
Disabling Pop-up blockers
IE setting for blocked auto-upload of audio files on MT 3.0 platform
Express Scribe MT Setup
Install Express Scribe
Open file w/out saving
AdminXP Setup
Chapter 4 - Dictation Platform Usage
Phone System
Generic Phone Guide
Upload Tool
Upload Tool user guide
Upload Tool Error Messages
Voice Recognition
Digital Recorders User Guides
Olympus
Notes on the DSS Player Pro Software
DS2300
DS3000
DS3300
DS4000
DS4000 Hands free users guide
E-mailing dictations to Scribe
Email dictations from Outlook
Email dictations from other email providers
Email error messages/solutions
FTP
FTP Instructions
sFTP
Automation Setup Guide for Network
Automation Installation Steps
Use of Automated Program
Automation Setup Guide
Automation Users Guide
Connect
Chapter 5 - Scribe MD - Complete
Scribe Complete
Site Overview
Physician Overview
Creating a Digital Signature
Creating a Digital Signature for Upload to User Library (COPY)
Scribe Graphic Signature Request Form
Medical Records Process
Inbox
Pending
Archive
Schedule
MD Workstation
MD Search Tips
Workflow
Receipt
Rejection
Approval
AutoDistribution
Document Tools
Searching
Reporting
Communication
Reference Section
Preference Section
Coding
Administering MD Users
Chapter 6 - Scribe MT - Complete
MT 3.1 Overview
Login
Queue Page functions
Editor Page functions
MT 3.1 Recommended Workflow
Select a Dictation
Open the Voice File and Begin
Select Template
Macros
Demographics
Schedules
History
Transcribe and Finish
MT 2.0 Overview
Login
Select a Dictation
Start a Dictation
Open the Voice File and Begin
Select Template
Macros
Transcribe and Edit
Complete Transcription(s)
Schedules
History
Queues
MT Workstation
QA (Quality Assurance)
Cobrand QA vs. MT QA
QA Processing Flowchart
Suggested Workflow Setups
Scenario: All rejected documents should be rejected to the QA Queue on Processing Tab.
Scenario: 100% of transcriptions from a queue need to go to QA.
Scenario: Transcription done offshore, first level of QA offshore, finished to US QA
Workflow
Launching Audio Player While In Editor
Reporting
Scribe MT Line Count Overview
AI
Administrating MT Users
Scribe Lite
Scribe Lite on the MT Platform
Scribe Lite MT Overview
Login
Queue Page Overview
Queue Page Functions
Editor Page Overview
Editor Page Functions
Scribe Lite MT Workflow
Select a Dictation
Open a Voice File and Begin
Select a Template
Using Macros
Demographics
Transcribe and Finish
Running MT Lite Reports
Volume Report
Snapshot Report
Cycle Time
Quality Report
Templates Lite
MS Word Template Creation
Upload a Template
Scribe Lite on the MD Platform
Scribe Lite Dictation Options
Generic Phone Guide
Upload Tool Guide
Scribe Lite MD Platform Architecture
Login Page and Tabs
Files Tab Architecture
Preferences Tab Architecture
Reference Tab Architecture
Scribe Lite MD Workflow
Login
Files Tab
Inbox
Archive
Pending
Additional MD Tabs
Chapter 7 - Admin Platform Usage
Setting Up Customers
Contracts
Linecounts
Groups
Users
Setting Up MTs
Groups
Users
Linecounts
Setting Up Admins
Introduction
Managing Customers
Basic Information
Group Membership
Workflow
Access Permissions
Document Tools
Templates
Macros
Digital Signatures
AddressBooks
Managing MTs
Overview
Billing Customers
Overview
Paying MTs
Overview
Understanding Your Business
Introduction
Dashboard
Reports
Cobrand Administration
Administration Home
The Dashboard
MD Management
Profile Tab
Processing Tab
Permissions Tab
Users/Groups Tab
Library Tab
Templates
Macros
Letterhead
AI Tab
AdminXP Guide
Template/Digital Signature Setup
Templates
MS Word templates
Modify/Upload Templates
Text Environments
Digital Signatures
Creating a Digital Signature
Scribe Graphic Signature Request Form
Uploading a Digital Signature
Chapter 8 - Integrations
Inbound Information
Patient Demographics
Visit / Schedule Information
Medical Reports & Studies
Imaging Studies
Lab Tests
Outbound Information
Transcriptions
Chapter 9 - PatientChart
PatientChart Overview
PatientChart workflow with Inbound integration
Open PatientChart via the Schedule tab
Create a New Record
Edit and Approve your record
Approved Records in Patient Chart
PatientChart workflow w/out Inbound integration
Add a patient
Add a patient visit
Create a New Record
Edit and Approve your record
Approved Records in Patient Chart
PatientChart Recommended Workflow
PatientChart Advanced Features
Extract
Carry Forward
PatientChart templates
Chapter 10 - EZ Dictate
Basic Setup Guide
Basic Daily Operation
Advanced Setup Guide
Advanced Daily Operation
Generic EZ Phone Guide
Chapter 11 - Troubleshooting
FAQs
MT FAQ's
Finding AutoCorrect Menu
ExpressScribe Not Loading Files
Files Still Play Through Win Media Player
Problem With Function Keys
Documents Open Outside Scribe
Documents Load Slowly
Downloading Records
Maximize Word Screen
Runtime Error 429
Changing Word toolbars in Scribe
When Track Changes is Advertantly Turned on in Scribe
MD FAQ's
First Time MD User FAQ's
Dictation FAQ's
Admin FAQ's
Email Notifications for FTP Upload, Document Rejection, and STAT Dictation
Entering User Inbound ADT Information in AdminXp
Solutions
Dictation Solutions
Handheld Devices (DVR)
Corrupted Memory Card
Olympus Warranty
Avoiding Duplicate Dictations in the Scribe System When Sent Via Email
DSS Player Pro Required Patches
Document Files
Audio Files Disappeared
Uploading from DS300
Files Not Transmitting to Scribe
Message: "Loading...Please Wait"
Phone (DVR)
MD Solutions
Active X
ActiveX Restricted
Red X or Blank Screen
Remove Active X
Update ActiveXControl
Audio Files
Dictation Time Discrepancy
Voice File Storage
Olympus Troubleshooting
Document Mgt
Auto Fax Not Working
Browser Shuts Down
Documents Load Slowly
Downloading Records
Editng Archived Transcriptions
First Time MD User FAQ's
Poor Transcription Quality
Problems Saving Documents
Search Function Slow
System Slow
Printing
Batch Printing Not Functioning
IE7 Printing Problem
Printer Options
Scribe Text Prints on Documents
Word
Documents Load Slowly in Scribe
Documents Open Outside Scribe
Maximize Word Screen
Spellcheck
Toolbar Changes